Enterprise AI Assistant, End to End
Enterprise AI assistant · in-chat tools · hand-off to a person
Isn’t It Chironic · The AI Product Design Portfolio of Theresa Berg
You’ve landed on my private portfolio: four case studies of conversational and agentic AI, designed and shipped inside a Fortune 500 company as its first AI and agentic designer. It’s about the moments where AI has to earn trust, and what I decided to do about them.
Read on for the short version, or come straight in.
I design conversational and agentic AI for enterprises: AI assistants, copilots and agents that act on a person’s behalf. The interesting work isn’t the happy path; it’s the hand-off, the disclosure, the moment a system says “I’m not sure” and gives the choice back. That’s where trust is won or lost, and it’s what these four studies are about.
Four case studies, all four shipped.
Enterprise AI assistant · in-chat tools · hand-off to a person
AI disclosure system · human-in-the-loop review
A design system generated through MCP, in 60–80 hours
Agentic loop across a spectrum of roles · autonomy thresholds
Chiron was the centaur of Greek myth known for his knowledge of medicine, who carried a wound he couldn’t heal. The name is also a wink: things go in cycles, and morning follows night. This site is built that way on purpose, as you’ll see.
Obliq — AI & Agentic Design System Storybook

The coded version of the system, with every component and pattern working. It includes:
It is the refined, coded version of the Figma file beside it, and the plan is to draw it back into Figma once it settles. All wording about law, consent and disclosure is example wording for legal counsel to review.
Obliq — AI & Agentic Design System Figma File

This is a more refined version than the one I first presented, developed further with an estimated 250–300+ more hours. It addresses:
All of this sits on top of the typical foundations: AI and conversational AI patterns, micro-frontend (MFE) tools and design system patterns.
Isn’t It Chironic — Brand & AI Web Design System Storybook

Every color, component and rule, read live from the code. It includes:
It is the same Storybook approach I used for an enterprise AI design system, applied to my own brand.
Getting Started With AI Concepts
New to the terms? A plain-language glossary explains agents, MCP, retrieval, guardrails, human-in-the-loop and more.
Ready When You Are.
Four case studies, each one a real decision about how AI and people work together. Read them in order, or start with the one that matches your question.
Isn’t It Chironic — Design System & Storybook
Every color, component and rule, read live from the code.